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19th December, 2022

Cleaning Water-filled Gutters in Officer, Victoria

Rain gives us mixed feelings whenever it pours. Some of us get annoyed as we can’t do our outdoor activities and plans get cancelled. Some people love it and enjoy a peaceful time at home. For those who love the rain, hearing raindrops fall on the roof is music to their ears. There’s just something about the rain that soothes the soul, sometimes. Just like many things, rain has both positive and negative impacts not just on people, but on gutters as well. Most of the time, rain helps cleanse your gutters naturally. Rainwater flows from the roof to the gutters and washes out the accumulated dirt. Then it swiftly redirects it to the downpipes. It’s a free-flowing process, literally!

However, there are times when the supposed hassle-free process turns into a nightmare. How? When the gutters fill up with too much dirt, a downpour of rain can cause clogging. This prevents the water from flowing to the downpipes. It’s important to rescue the water-filled gutters as soon as possible. In cases like these, it’s always better to take the help of a professional gutter cleaner. Let’s dive into our customer’s recent experience in Officer, Victoria.

It was raining for a couple of days and the customer did not mind at first because first rain occurs naturally! Next, she had never had issues before, so she thought everything was okay until two mornings later, water fell onto her shoulders while she was standing below her gutters. She found out about the water-filled gutters. Given that this was the first time this had happened to her, she immediately called for help. How she found us was interesting and fun as she did not search for us on the internet.

This customer saw one of our vans with the striking Mr Gutter Cleaning logo and decided to write our number down, as she found it was pretty easy to remember. She kept it safe for the time she needed us and when that time came she grabbed it and called us. Our Customer Care Team booked her an appointment for the very next day. This fits perfectly with her schedule so she was very happy with the prompt booking time. Our Customer Care Team were so happy to help.

Our friendly and professional gutter technician from Officer, Jessen, went to inspect and save this customer’s water-filled gutters. He arrived on time and quickly went to work. As always, Jessen performed a quick inspection to see how the gutters were holding up. These gutters hadn’t been cleaned much, so their condition was pretty much worse for wear. You might think we’re exaggerating, but we are not, it is true!

Rainwater was trapped as the gutters were filled with so much soil it had turned to mud, and other stuff like leaves, tiny branches, bird droppings (ew!) and more caused them to fill to the brim. The water-filled gutters had clogged badly and formed little rivers in them. When Jessen asked the customer, she confirmed that she couldn’t remember the last time she had her gutters cleaned. He could tell from what he had seen that his trusty gutter cleaning machine and his arms were in for a tough ride. It was time to start what he came for so he got down to business.

The first step was to drain the gutters of water to make way for the unclogging of the downpipes. The amount of water was heaps and heaps! After spending a couple of minutes removing that mini river out of the gutters, Jessen went to work with the downpipes. There’s always luck and hope in tough times and Jessen thought the downpipes were blocked, which he could deal with by using his trusty machine on the back of his truck, but the blockage of the downpipes was only at its entrance. Phew! So, he saved two problems, and for the finale, Jessen went on to finish the day’s work.

However, to be sure he had cleaned every inch of the gutters and downpipes, like a wizard and his magic, Jessen took out his gnarly industrial vacuum cleaner to remove all the trapped debris in the gutters. After tidying the rubble, Jessen had to check for rust in the gutters and scrubbed it off immediately to avoid corrosion that lead to holes. Sounds like a big job, mate? Our Gutter Cleaning hero was confident enough that he had been able to satisfy all of the customer’s needs and finish the day’s work and that’s exactly what happened! The customer was very happy when Jessen showed her photos of the results.

Tough gutter cleaning requires the best gutter cleaners in the area. If you have troubles with your gutters and you don’t have time to clean them yourself, our team of expert gutter heroes are always on the go to solve your gutter dramas. Whether an Officer or anywhere in Victoria, we will be there! Call us today on 13 11 49 and let’s get you an appointment date!

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